QA Manager

Job Summary:

par rate is $35

MUST BE BILINGUAL SPANISH

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Supervisory Responsibilities:

· Hires and trains quality assurance staff.

· Oversees the daily workflow and schedules of the department.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

· Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

· Identifies and sets appropriate quality standards and parameters for products.

· Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.

· Coordinates product testing processes.

· Participates in product testing.

· Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

· Reviews client, customer, and user feedback.

· Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

Will handle all third party and customer audits.

Keep all online portals up to date.

Daily walk through of facilities

Handle all consumer complaints

· Performs other duties as assigned

CERTIFICATIONS NEEDED

Required Skills/Abilities:

SQF Practioner Certified

PCQI Certified

HACCP Certified

Excellent verbal and written communication skills. Billingual preferred.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Proficient with Microsoft Office Suite or related software

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records